... and welcome to my site.
Here you will discover tidbits of personal and professional trivia about me. If you want to contact me, I'd sure like to hear from you ... just click the envelope there to your left.
I've pretty much been a technology geek my entire life. I was the highwater jeans wearing kid in high school that skipped lunch in favor of going to the computer science lab. Having long since embraced my inner geek, I've actively worked in the ever-changing technology industry for nearly 20 years.
I'm also a big advocate of using technology on a personal level. I'm currently working on a proof of concept project using home automation to combine technology with ease of use to create convenience and comfort.
Still a geek ... but I dress nicer now.
Over my 20 years in the information technology industry, I've gained valuable experience in creating, cultivating, and managing diverse business units in privately held companies to medium sized organizations. My expertise combines strategic guidance and critical thinking with an understanding that fostering inspiration in people will help achieve and sustain organizational excellence.
"Always do right. This will gratify some people and astonish the rest."
"We are what we repeatedly do, excellence then is not an act, but a habit."
"No captain can do very wrong if he places his ship alongside that of the enemy."
Admiral Horatio Nelson
Lead development of managed services strategy and technical roadmap, ensure integration with strategic plans and business goals, provide direction and oversight for design, development, operation, and support of business goals, including technical architecture lifecycle and infrastructure engineering/operations/support, lead and direct team activities, evaluate and manage team performance, establish team training and development plans.
Responsible for the overall day-to-day operational management of the Cloud Services environment, including monitoring, problem management, security management, configuration/change management, and capacity planning. Develop processes to manage operations and adherence to technical standards, guide cloud architecture development, provide staff collaboration and leadership.
Coordinate PBX/VoIP product deployment including system design, procurement, configuration, implementation, and customer training on Digium Switchvox PBX systems.
Manage web hosting division and customer facing hosting platforms. Administer company's UNIX based operating systems, including email servers (qmail/postfix), DNS servers, and internal corporate-use systems.
Administer Salesforce implementation, build Force.com applications, and develop VisualForce pages for company needs.
Provided field service for customer document management systems, including test, repair, and preventative maintenance on Ricoh copiers. Diagnosed problems, isolated and replaced affected copier parts.
Assisted customers in the purchase of computer equipment and related hardware. Provided in-store logistics including re-stocking, merchandising, and advertising placement.
Rated as Aviation Electronics Technician. Diagnosed, isolated, and repaired communication, navigation, radar, and electronic countermeasures systems on EA-6B (ICAP II) aircraft.